Get Help
First response for rough sleepers
People who are homeless or at risk of being homeless are encouraged to visit the day centres located in the inner city which provide support for homelessness. A member of the public or business concerned about a person or group experiencing homelessness can call The Salvation Army City Homeless Response (24/7) on 0429 511 833. The State Government through the Department for Child Protection and Family Support has established the Street to Home Program to provide outreach assistance for rough sleepers. These services are:
  • RUAH Assertive Outreach Team (9485 3939)
  • UCW Tranby Assertive Outreach Team (9220 1288)
  • Crossroads Assertive Outreach Team (0478 398 760)

If your needs are more specific, please feel free to see if any of these services can help you. Click on a header to jump to the corresponding services.

Emergency assistance contact numbers

For people experiencing / at risk of experiencing homelessness

Crisis Care
Department for Child Protection and Family Support
9223 1111 • 1800 199 008
24/7
Entrypoint
Referral Service
6496 0001 • 1800 124 684
Mon to Fri 9am–7pm and Sat 9am–5pm
Mental Health Emergency Response Line
1300 555 788 • 9224 8888 24/7
Lifeline WA
13 11 14 • 24/7
Ambulance Fire and Police
(24/7 emergency)
000 • 24/7
Emergency Relay Calls
(TTY for hearing/speech impaired)
106
City of Perth Surveillance Centre Emergency
9461 6666 • 24/7

Additional Support Numbers

Health Direct
1800 022 222
24/7
National Relay Service
1800 555 660
24/7
Police Attendance
(24/7 non-emergency)
131 444
24/7
Perth Police Station
9422 7111
24/7
City of Perth Surveillance Centre
9461 6611
24/7
City Homeless Response
0429 511 833
24/7


Outreach services & referral pathways

Nyoongar Outreach Services Inc
9228 4211
Mon to Fri 11am–7pm Fri & Sat 8pm–4am
Street Chaplains
0457 722 076
Fri 10am–4pm 0447 722 072
Fri & Sat 11pm–4am
RUAH Street to Home
RUAH Community Services
9485 3939
Tues, Wed & Thurs 7.30am–9.15am
Plain Street & Wellington Square
Street to Home – UnitingCare West Assertive Outreach Team
9220 1200
Mon to Fri 7.30–9.15am
Plain Street & Wellington Square
Youth Beat
Mission Australia
6212 8700
Case Management
Mon-Fri 8.30am–4.30pm
Outreach Services
Tues & Wed 8am–8.30am Thurs 2pm–10pm
Fri 12pm–8pm, 9pm–5am Sat 9pm–5am
The Salvation Army Outreach
0427 997 208
Fri to Sun 7pm–10pm
Crossroads Assertive Outreach
0450 059 592
Tues & Thurs 8am–4pm
Mental Health Community Outreach Team
Tues to Thurs 7.30am–8am
Wellington Square
Specialist Aboriginal Mental Health Service
Wed 8.30am–9am
Wellington Square
Street Connect Bus
Anglicare0418 942 475
Mon to Fri 11am–3pm
Youth 15–25 years


Resource / Day Centres

Passages Resource Centre
9228 1478
22 Palmerston Street, Northbridge, 6003
Mon to Thurs 9am–12pm & 1pm–4pm & Fri 9am–1pm
Youth 12–25 years
The RUAH Drop-In Centre
RUAH Community Services
9328 7682
33 Shenton Street, Northbridge, 6003
Mon to Fri 8.30am–12.30pm 20 years+
Tranby Day Centre
UnitingCare West
9220 1200
Unit 6/5 Aberdeen Street, East Perth, 6004
Mon to Fri 7am–12pm
Sat 7am–10am
18 years+
Family Foundations Service
UnitingCare West
9220 1200
Unit 6/5 Aberdeen Street, East Perth, 6004
Mon, Tue & Thurs 3.30pm–6pm
Hope INC
Metro Church
9427 5013
142–146 Beaufort St, Northbridge, 6003
Tues & Fri 1pm–4pm
The Salvation Army Doorways Program
9260 9599 • 9227 9226 333
William Street Northbridge, 6003
Mon to Fri 9am–4pm

Resource / Day Centres Outside of the Inner City

St Patrick’s Community Support Centre
9430 4159
12 Queen Victoria Street, Fremantle, 6160
Mon to Fri 8am–3.30pm
The Shop Front
9371 9109
170 Whatley Crescent, Maylands, 6051
Mon to Fri 11am–2pm (except Public Holdays) Mon 6.30pm–8pm
Tues & Wed 6pm–8pm


Employment

The Big Issue Street Magazine Enterprise
9225 7792 • 0418 670 643 249 Hay Street,
East Perth, 6004
Mon to Fri 8am–3pm
Bizlink
9325 5906 • 9300 2177
Unit 9/40 Lord St,
East Perth, 6004
Mon to Fri 9am–5pm


Accommodation providers and refuges

Housing Authority
9476 2444
605 Wellington Street, Perth, 6000
Mon to Fri 9am–4pm
Household Network
Perth Inner City Youth Service
9388 2792
22 Blencowe Street, West Leederville, 6007 Mon to Fri 9am–5pm Youth 16–25 years
Homeless Accommodation Support Service UnitingCare West
9220 1288
5/5 Aberdeen Street,
East Perth, 6004
Mon to Fri 8.30am–4.30pm (via referral only)
Kensington St Transitional Accommodation
St Bartholomew’s House
9323 5159
111 Kensington St, East Perth, 6004 Mon to Fri 8am–4pm Females, 55 years+
The Beacon
The Salvation Army
9492 7100
9 Aberdeen St, Northbridge, 6003 24/7 · 18 years+
Youth Accommodation Support Service
9329 4480
9am–5pm
St Bartholomew’s House
9323 5100
7 Lime Street, East Perth, 6004
Admissions: 8am–8pm daily
Transitional Support Service
The Salvation Army
9328 1600
333 William Street, Northbridge, 6003
Mon to Fri 8.30am–4.30pm
Youth 15–25 years
Teenagers in Need of Crisis Accommodation
Youth Futures WA
9307 4520
24/7
Youth 15–19 years
Yes! Housing
(Youth Externally Supported Housing)
9263 2009
Mon to Fri 8.30am–4.30pm

Women’s Refuges (Families and Singles)

Harmony Place
9227 6616
Mon to Fri 9am–5pm
Orna House
9370 4544
24/7
Kira House
9274 3684 • 0408 895 613
24/7
Mary Smith
9458 1107
24/7
Starwick House
9398 5080
24/7
Stirling
9205 7375
24/7
Pat Giles
9300 0340
24/7
Nardine Wimmin’s Refuge
9470 3628
Mon to Fri 8am–8pm

Women’s Refuges (Families)

Byanda
9328 7284
24/7
Koolkuna
9255 2202
24/7
Warrawee
9335 7977
24/7

Women’s Refuges (Singles)

Nunyara
9328 7284
24/7
Wyn Carr
9430 5756
24/7
Zonta
9364 8028
24/7
The Salvation Army Graceville Centre
9328 7284
24/7


Free food assistance

The RUAH Drop-In Centre
33 Shenton Street, Northbridge, 6003
Mon to Fri 8.30am–12.30pm 20 years+
Tranby Day Centre
Unit 6/5 Aberdeen Street, East Perth, 6004
Mon to Fri 7am–12pm
Sat 7am–10am
18 years+
Passages Resource Centre
22 Palmerston Street, Northbridge, 6003
Mon to Thurs 9am–12pm Fri 9am–1pm
Youth 12–25 years
The Salvation Army Soup Run
Ozone Reserve
Mon to Sun 8am–8.30am
Wellington Square 8.30am–9am
Street Connect Bus
Corner William Street & Hay Street outside Wesley Church
Mon to Fri 11am–3pm Youth 15–25 years
Red Cross Soup Patrol
Corner Wellington & Pier Street 6.30pm–6.45pm
Red Cross HQ 6.45pm–7pm
St Albans Anglican Church
423 Beaufort Street, Highgate, 6003
Sat 5pm–7pm
Manna Inc
1300 626 624
Weld Square,
Beaufort Street, 6000 Mon to Fri 1.30pm–2.30pm Sun 1.30pm–2.30pm
Aflame Community Church
5 Aberdeen Street Saturday 5.30pm
Perth City Church of Christ
5 Aberdeen Street Saturday 6pm


Shower / laundry services & education/recreation

Orange Sky Laundry
(07) 3062 4811
Wellington St (cnr Pier St)
Tues 5.30pm–8.30pm
Ruah Drop-In Centre
Thurs 9am–12.30pm
Tranby Day Centre
Tues & Fri 7.30am–10.30am
St Albans Church
423 Beaufort St, Highgate
Sat 4pm–7pm

Education / recreation

The Footpath Library
Mon to Sun
Ozone Reserve, Plain St
8am–8.30am
Wellington Square -Wittenoom Street
8.30am–9am
On My Feet
Langley Park playground, Perth, 6000
Mon, Weds & Fri 5.30pm–6pm


Centrelink and official documents

Registry of Births, Deaths and Marriages
1300 305 021
Westralia Square, Level 10, 141 St Georges Terrace, Perth, 6000
Mon to Fri 8.30am–4.30pm
Department of Human Services – Centrelink
Tranby Day Centre
Mon 8.30am–11am
RUAH Drop-In Centre
Thurs 9am–11am
Perth Children’s Court
Fri 9am–11am
Passages Resource Centre
Fri 9.30am–1pm


Health and street law

Health

National Relay Service
1800 555 660
24/7
Royal Perth Hospital
9224 2244
197 Wellington Street, Perth, 6000
Sir Charles Gairdner Hospital
6457 3333
Hospital Avenue, Nedlands, 6009
Health Direct
1800 022 222
24/7
Derbarl Yerrigan Health Services
9421 3888
156 Wittenoom Street, East Perth, 6004
Mon to Fri 8.30am–7pm Sat 9am–12pm
Homeless Healthcare
6260 2092 • 9381 8903
Head Office
Mon to Fri 9am–5pm
Drop-In Services:
Ruah Drop-In Centre
Mon, Wed & Fri 9am–12pm
Tranby Day Centre
Tues & Thurs 7am–10am
Ozone Reserve
Mon to Thurs 8am–8.30am
Wellington Square
Mon to Thurs 8.30am–9am
Register your name at the start of the service time
WA Poisons Information Centre
13 11 26
24/7
Sexual Assault Resource Centre (SARC)
6458 1828 • 1800 199 888
24/7
Pregnancy Assistance
9328 2929
195 Lord Street,
East Perth, 6004
Mon to Fri 10am–3pm
SHQ Clinic
9227 6177
70 Roe Street, Northbridge, 6003
Mon to Wed 9.30am–4pm Thurs 9.30am–8pm
Fri & Sat 9am–12pm
Street Doctor 360 Health and Community
9376 9200 • 9269 8221
Passages Resource Centre
Mon 9.30am–4pm
Corner of Pier and Wellington St
Mon 5.30pm–8.30 pm Thurs 5.30pm–8.30pm Sat 3.30pm–8.30pm
Women’s Health and Family Service
6330 5400
227 Newcastle Street, Northbridge, 6003 9am–4.30pm
Dental Health WA
9313 0555
Mon to Fri 8.30am–4.30pm
Ngulla Mia
Richmond Wellbeing
9325 1440
96 Moore Street,
East Perth, 6004
Staffed 24/7
Referrals through North Metropolitan Area Mental Health Service

Counselling

Family Helpline
9223 1100 • 1800 643 000
Helpline 24/7
Kids Helpline
1800 55 1800 Helpline 24/7
Mensline
On the Line
1300 78 99 78 Helpline 24/7
Men’s Domestic Violence Helpline
9223 1199 • 1800 000 599
Helpline 24/7
Quitline
13 78 48
Mon to Fri 8am–8pm Sat 12.30pm–3.30pm
Suicide Call Back Centre
1300 659 467 Helpline 24/7
Women’s Domestic Violence Helpline
9223 1188 • 1800 007 339 Helpline 24/7
Gambling Help Line
1800 858 858
9325 5133
Mon & Fri 9am–5pm Tues to Thurs 9am–8pm
The Samaritans Crisis Line
13 52 47 • Helpline 24/7
Domestic Violence Advocacy Support
9227 5852
The Samaritans Youthline WA
1800 198 313 Helpline 24/7
Youthlink
9227 4300
223 James Street, Northbridge, 6003 Mon 8.30am–4.30pm (referrals accepted 12.30pm–4.30pm) Youth 13–24 years
Inner City Community Mental Health Service
9224 1720
70 Murray Street, Perth, 6000
Mon to Fri 8.30am–4.30pm
Yorgum
9218 9477
176 Wittenoom Street, East Perth, 6004 Mon to Fri
9am–5pm

Drug and Alcohol Assistance

Alcohol and Drug Support Line
9442 5000 • 1800 198 024
Helpline 24/7
Meth Helpline
1800 874 878
Helpline 24/7
Next Step Drug and Alcohol Services
9219 1919
32 Moore Street, East Perth, 6004 Mon to Fri 9am–4pm
Aboriginal Alcohol and Drug Service
9221 1411
211 Royal Street, East Perth, 6004
Mon to Thurs 8.30am–12.30pm & 1.30pm–5pm
Friday 8.30am–12.30pm
Drug and Alcohol Youth Services (DAYS) Mission Australia
9222 6300 • 9222 6301 129 Hill Street,
East Perth, 6004
Mon to Fri 8.30am–4pm Youth 12–19 years
Parent and Family Drug Support
9442 5050 • 9442 5020 Helpline 24/7
The Bridge House Program
The Salvation Army
9227 8086
11-15 Wright Street, Highgate, 6003
24/7 Sobering Up Shelter Mon to Fri 8am–4pm Intake to Low Medical Detoxificaton Unit
Mon to Fri 8am–4pm
Cyrenian House
9328 9200
318 Fitzgerald Street, Northbridge, 6003 Mon & Thurs 9am–9pm Tues & Wed 9am–5pm Fri 9am–4.30pm
Helping Families with Addiction
Fresh Start Recovery Program
9381 1333
65 Townshend Road Subiaco, 6008
Mon to Fri 9am–5pm

Street Law

Street Law Centre WA Inc
1800 752 992 Drop-In Services: Tranby Day Centre
Fri 8.30am–10.30am
RUAH Drop In Centre
Every second Tuesday 10am–12pm
Passages Resource Centre
Every second Wednesday 10.30am–12pm